Is this website legit? Has anyone ever bought anything from them? I'm curious about other people's experiences. I'm looking to buy a bunch of machines from them on the 30th, so I want to make sure everything's good beforehand. Also, does anyone know if they only accept crypto? I couldn’t find any info on their payment options.
It is the official web site for Canaan Creative, who manufactures AvalonMiners.
www.canaan.io
It is legit.
They take BTC payment for small orders and for big scale orders bank transfer or BTC payment.
https://canaan.io/
Yeah, that's where to buy an Avalon. I don't know why these high-tech companies have such shitty-looking web sites. I guess they're all about efficiency.
Definitely legit, just dont get butthurt if they take a while to respond to your emails or give you a payment address if you choose to pay with BTC. Their support staff is limited, but they put in an honest effort to move everything as quickly as possible.
I've sent them money the 19th of july 2017, and .... nothing.
I've been opening tickets, they kindly answered but nothing.
So , more than two month later, I'm sure that canaan.io is not legits, and so must be minerwarez.com
Be carfull !
edit 19/09/2017 : I've got finaly an answer of Lily Han of canaan.io, a mistake of my bank about the fees of transfert, my name not figuring of the transfert and a lot of work cause this
I'm sorry to hear you've had issues with them. But the thread mentioned by phillipma1957, has tons of info accounts of people receiving their gear, sometimes after a long process. I do know a few pages back in that thread there is an e-mail address for one of their agents Steven,
If you can provide him your order # and proof of payment, I'm sure he'll sort you out.
The distributor seems entirely legit, more info will post I'm sure as they are supposed to ship out first orders next week.
the user baldhead94 has been blacklisted, and cannot post anymore.
I'm not a troll, what else could I do, beeing without answer since two month.
I've finaly received a mail from Lily Han, they couldn't find the record of my transfert, maybe because the amount received is not the amount sent , the bank putted the fee to the receiver by mistake, or because as it came from a joint count, my name and firstname didn't appeared .
I've confirmation from various people that this is not a scam ... they are just overcrowed
If you can reactivate my previous acccount I will edit my post
Sylvain
I have done several orders with Canaan and they went well just slow like many people have said. I have noticed that with most things they respond better to compliments, patience, and respect than bad actors. Remember this is a Chinese firm and respect is gold. Their people are not making tons of money and are doing honest work. I am pretty embarrassed by the way we treat these people. For what it is worth I have had great luck with their hardware and their staff.
It's me again, my avalon 741 has been received few weeks ago and is at work !
Just because of few grain of sand (bank mistake, name mismatch) everything went wrong for me.
Many thanks to steven and his team - Lily and Jasmine particulary - to have solved my issue.
Sylvain.
Canaan generated a record $167.5 million in revenue in the second quarter of 2021, which was the highest quarterly sales volume in the company's history.
Considering they are one of the few makers of miners that generally have been able to get ASIC chips not at all surprised they are having excellent sales of miners.
Canaan publishes the next financial report for Q4 and the whole of 2021, according to which revenue for Q4 2021 amounted to $342.8 million, which is 67% higher than the previous reporting period. In Q4, Canaan has implemented devices whose total computing power is estimated at 7.7 million TH/s, and for the whole of 2021 22.3 million TH/s. Revenue for 2021 reached $785.5 million (for 2020 it was $447.7 million)
Source: https://www.prnewswire.com/news-releases/canaan-inc-reports-unaudited-fourth-quarter-and-full-year-2021-financial-results-301494901.html?tc=eml_cleartime