Is there a glitch on my exchange?

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alex.shardLegendary
Posts: 1019 · Reputation: 5623
#1Aug 13, 2024, 08:54 AM
So, I've been trying to play around with this crap coin with 50 bucks, but the exchange won’t let me trade more than $38.9. It’s the same story even if I use leverage. No way to hit 40 bucks with 20 bucks using 2x leverage. There was also this moment yesterday when I couldn't trade over $105 on perpetual futures. I never noticed this issue until yesterday and now it’s happening again. Is this some kind of glitch or just the exchange acting up?
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shard_minerSenior Member
Posts: 359 · Reputation: 1322
#2Aug 13, 2024, 04:09 PM
Hi Where you able to get a solution to it and were able to trade more than $38.9? Was it a bud you found a solution, what was it and how did you sort it out I case in the future I fall into a similar trading issue.
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coin_sigmaLegendary
Posts: 1275 · Reputation: 5553
#3Aug 13, 2024, 10:06 PM
I've been experienced this before on a new listed token in futures I don't know how I solved it. Do you have any other open positions in other tokens or coins? If you have one open position, you might be using standard mode; try to change it into hedge mode. If it doesn't work, maybe there's no open contract on high leverage? I don't know how I solved my issue before but I think it's gone after a few days. Since you are using cross margin, the only thing I think is that your other funds may be have an open position.
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jake_gweiSenior Member
Posts: 346 · Reputation: 1359
#4Aug 14, 2024, 03:26 AM
I believe this kind of thing happened to newly listed coin's perpetual market as well so I think the exchange deliberately limit it for some reason. I've gotten this kind of limitation so many time when trading new coin and it's completely normal and not a bug. if it's a new coin, just wait until trading volume goes up then they'll lift the limit, if it's old coin then maybe the trading volume is too low so they limit the perp margin. one thing for sure the one who knows what's actually happening is the exchange.
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alex.shardLegendary
Posts: 1019 · Reputation: 5623
#5Aug 14, 2024, 05:32 AM
If you see something like that, you can not be able to solve it. So I was unable to solve it but that coin later fall in a way I was bale to make money there. I think th exchange is using it to make their customers not to use high leverage for risky tokens. But if you trade on the exchange, you will see how they are deceiving us because there are tokens you can trade and go up to 100x leverage but which are very volatile. No, I have no traded with high leverage. I used hedge mode and I have not exhausted 70% of the money I have on my future trading account because I trade with low amount of money. I opened positions with 1 or two pairs after it did not work. This is what I am guessing but it is stupidity. When the market was favoring the altcoins, they make us be able to go with high leverage but now they are restricting us. Very bad.
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0xNovaFull Member
Posts: 43 · Reputation: 283
#6Aug 14, 2024, 11:16 AM
From different leverage limitations for different coins as you probably face it. As your screenshot shows you have set 10x leverage for this coin you are showing an amount limitation on this leverage. You can try applying this leverage to other coins. This is probably not a bug of Ekchange. And if you think specifically that this is a bug of the exchange then you can clear it by talking to the support of the exchange.
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k3vin4peSenior Member
Posts: 285 · Reputation: 1407
#7Aug 14, 2024, 03:35 PM
This was exactly same issue that someone complained to me about which I thought could have just  been a settings with the exchange by trying to prevent people from risking too much money on the token or because they don't want traders to also earn so much if the token becomes very volatile in their predicted direction. I don't know the exchange you experienced this but my friend had the experience on coinstore. So, it's not a bug, the exchange is responsible for it.
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alex.shardLegendary
Posts: 1019 · Reputation: 5623
#8Aug 14, 2024, 09:23 PM
I am a very active trader. Not all coins are like this. A coin gave me a notification that I can not go more than $105. Also a coin gave me a notification yesterday that I can not go more than $68. This is becoming frustrating on the exchange. Just like I said, I started to noticed it more during this altcoins bearishness. Even if not a bug on the exchange, the exchange suppose give a warning in the trading page of the coin for traders not to make a mistake of trading the coin at all. I can not trade such coin. Mine was on MEXC.
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bridge_atlasFull Member
Posts: 259 · Reputation: 692
#9Aug 15, 2024, 01:12 AM
This usually happens with shitcoin perpetuals that are very volatile and have little trading volume or liquidity. I think you are faced with the same situation. The exchange limits the size of position you can open to avoid very long candlestick kinds of situations.  I checked the risk limit information for SAFEMOONSOLUSDT perpetual contract right now and the Risk Limit Tier is Tier 1 in my account. Minimum position Quantity is 0 USDT while the maximum is 20.5 USDT. Maximum leverage is at 20X while maintenance margin rate is at 2% This is the kind of information that I try to look at before even trading a shitcoin perpetual contract or else, you will be disappointed when attempting to enter a quick position after all the technical analysis
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