Issue with available funds in Blockchain.com BTC wallet

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ninja2014Member
Posts: 9 · Reputation: 183
#1Dec 21, 2022, 03:49 AM
Hey everyone, I've been using the blockchain.com wallet for crypto payments for years without any issues. However, this month I've run into a problem. Up until the 6th, everything looked normal with my BTC deposits, but now when I try to send some BTC from my wallet, it's only showing about $30 as available. The balance looks fine and I see $0 in hold funds, so all my BTC is showing correctly. I even tried checking it through the web version instead of the Android app, but I get the same result funds look good in the wallet, but the available amount is almost zero when I attempt to send. Has anyone else faced this? I've already reached out to blockchain.com through their support system. Appreciate any help!
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pixel2014Hero Member
Posts: 857 · Reputation: 4132
#2Dec 21, 2022, 07:19 AM
Import your seed phrase on Electrum and you should be able to spend your coins. Know that the wallet is close source. It would be good if you later created new seed phrase on Electrum and stop using Blockchain.com wallet. Official Electrum download site: https://electrum.org/ The derivation path for bc1 addresses is Segwit P2WPKH.
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bull_2019Senior Member
Posts: 296 · Reputation: 1992
#3Dec 21, 2022, 07:52 AM
Someone just get this same issue fixed recently  and it's related to blockchain  all he had to do was import is BIP39 mnemonic phrase into his Electrum wallet just as Charles-Tim  replied You can check link for fixed similar issue https://bitcointalk.org/index.php?topic=5491977.0
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QuantumYieldSenior Member
Posts: 117 · Reputation: 813
#4Dec 21, 2022, 12:59 PM
It's really hard, at least for me, to understand this sentence and your issue. Assume your balance in that Blockchain.com wallet is $30, and you want to send it, your issue is you can not send it with Blockchain.com wallet, assume I understand your issue correctly. You can import your Blockchain's wallet seed to Electrum wallet and broadcast transaction by yourself. No need to ask support from Blockchain.com. [Guide] Use CPFP if your stucked transactions from blockchain.com walletChoose different types of wallet will give OP different wallets and different sets of receiving addresses. Try with each of 3 wallet types and see what is your wallet that has $30 in bitcoin inside. When you already get your wallet, read another topic to broadcast your transaction. Minimize your transaction fee with Electrum wallet
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cobra_2015Full Member
Posts: 259 · Reputation: 728
#5Dec 21, 2022, 04:34 PM
This solved a different problem which was that the balance is there but the transaction fees are high and because blockchain.com buggy you cant send from that wallet. I haven't used blockchain.com for a while but according to this article https://support.blockchain.com/hc/en-us/articles/9042429259420-Can-I-get-the-private-key-for-my-Blockchain-com -Account It seems that there are two types of accounts. Make sure that your balance is in Blockchain.com DeFi Wallet, and then extract the private key.
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b3n100Member
Posts: 1 · Reputation: 96
#6Dec 21, 2022, 05:48 PM
You can also look for answers to your questions about the Blockchain.com/info wallet in this topic Blockchain.info/com question (MAIN)
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ninja2014Member
Posts: 9 · Reputation: 183
#7Dec 21, 2022, 08:37 PM
Hi,  Thanks all and sorry for the late reply, and really thanks a lot for all helping out, our issue got resolved after migrating the wallet to Electrum, thanks a lot to all again. It is really nice as a community to help each other and resolve our issues with BTC and other crypto related technical issues.
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the_matrixSenior Member
Posts: 313 · Reputation: 1887
#8Dec 22, 2022, 12:08 AM
Good thing you were able to follow the instructions and get your issue solved, one last thing, i hope you are no longer using the seed phrase generated in your blockchain.com wallet, even if you have imported it into Electrum, it is still not recommended. Create a new wallet, and send all your funds into the wallet created in Electrum, that is a much safer option, because Electrum is open source and well reviewed.
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