I bought some equipment on September 22, and it was supposed to ship in October. Along with that, I was supposed to get a 30% coupon for my next order.
I've been in touch with Lisa from Bitmain, but she just won’t recognize that I’m entitled to that 30% coupon.
My email exchange is going nowhere.
Look, maybe I didn’t explain it properly. The 30% coupon is meant for a future purchase, not for the order I just paid for. Why would your company promote a 30% off coupon for the next order and then just not deliver it? It's a surefire way to lose my next sale. I’ve been buying from you since 2013 without any issues in receiving promised coupons for future orders. So now, you're telling me that I won’t get this simple 30% off for my next purchase? Seems like a really bad way to keep me as a customer.
Just so you know, you advertised the S19j in September saying it would ship in a month, and that a 30% coupon would be given out 30 days after shipping. This was on your website. I made the purchase based on that promise. And now, you’re denying me the coupon? I’ve bought from you countless times and never faced this issue before. I don’t get why you’re claiming this offer didn’t exist, especially since it was right there on your site. I ordered on September 21 and I’ve attached a screenshot of that order. Every single time I had a coupon offer in previous orders, I always received it. So, what’s the problem?
After spending a long time trying to find some info I managed to get a dead link.
bing it and show enough info that the offer did exist.
here is the link on a bing search
the link does not open
Still hoping to get this coupon.
I think that this is the "proof" you need:
https://web.archive.org/web/20221004170338/https://support.bitmain.com/hc/en-us/articles/10687719622681-ANTMINER-S19-Pro-Discount-Coupon
It's that page you've found, as archived in 4 October.
Best of luck!
I could also see the promotion on Google but after clicking it it seems they remove it. It looks like a falls promotion or maybe they have limited coupons available.
They thought they could get a way. Let's see if they still giving out the coupon.
Looking at the archived link the Nfish posted above, they mention this
So it seems like they only give coupons to those who have already bought any of the Pro versions at a higher price before the drop to 19$/th, are you eligible?
The next point is this
Did you sign the delivery confirmation?
These rules are new, they used to give out coupons without all these conditions, it's terrible of them to hide all these terms under a bold statement that says
Bitmain folks are doing what Bitmain folks do.
I saw someone sell the same model (S19 pro 100th) in the U.S for $1900, isn't that nearly the same as buying it directly from Bitmain even with the coupon discount you may get? I think these guys were given coupons so they managed to grab the gears for cheap, and the possibility they did the tax trick by declaring low amount, I don't know about you but if I had gears that sell locally at $1900 or even $2000 I would rather buy it than going through Bitmain.