So, here's the deal. The hacker pulled off this attack using the data leak from July 7, 2017. They pretended to be a Bithumb Customer Center agent and reached out to some users, tricking them into thinking they were talking to a real employee who needed their info.
The scammer sent messages claiming there was a weird login attempt on their accounts and asked for a verification code. Once they got that code, they just cleaned out their balances.
Some victims tried to get back $126,000 and $38,000 for the damages from that data breach in 2017.
In the end, Jang only managed to get back $5,000 from what they initially sought, which really shows you how little you might recover if a hack hits the exchange where you trade.
Bithumb held 'partially responsible' for hacking incident in 2017
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