Checking warranty for Avalon 1246

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Posts: 12 · Reputation: 201
#1Apr 13, 2024, 06:44 PM
Is there any way to verify the warranty status for the Avalon 1246 models 83 and 85t, similar to how we check for Antminers on the Bitmain site? I finally received my miners from a reputable supplier who promised they’d deliver in April or May, but it ended up dragging on to June or July. Then they kept postponing the hosting after claiming the machines arrived. The delays continued until I forced them to send the miners to me. When I got them last week, they were covered in dust, and the configurations suggest they might have been used some were connected to their own pool while others to F2. I really want to confirm that these machines haven’t been used for several months or even a year since they assured me they were brand new.
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mike_farmSenior Member
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#2Apr 13, 2024, 07:00 PM
Canaan's warranty starts running from the delivery date, so you would need to know when the initial delivery was. Maybe you can ask Canaan.
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#3Apr 13, 2024, 09:42 PM
Thats what I wanted to find out, when it was manufactured, could not find one.  Hoping they have a similar site to Bitmain to check like this: https://service.bitmain.com/support/warranty
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mike_farmSenior Member
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#4Apr 16, 2024, 06:00 AM
I looked through www.canaan.io but they haven't implemented such thing.
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alexgasNewbie
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#5Apr 16, 2024, 08:50 AM
They have now https://support.canaan.io/en/warrantycheck.aspx
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hodler2019Legendary
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#6Apr 16, 2024, 10:13 AM
good info thanks.
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mike_farmSenior Member
Posts: 229 · Reputation: 1416
#7Apr 16, 2024, 03:17 PM
Nice, thanks x93. This was one of the rare occasions when there was a really good reason to wake up an old thread.
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